Filevine’s Outlook Add-in allows users to send Outlook emails to the project while composing them, or save existing emails to the project that were already sent or received in Outlook. Once sent or saved, the email appears in the project’s Activity Feed. Its attachments appear in the project’s Docs section.
Overview
Use the Outlook add-in to send or save project-related emails to the respective project. That way, all correspondence related to a particular project is captured in Filevine.
Sending or saving an email creates an activity item, which includes the following:
- the email subject line
- the sender and recipients
- all email text
- the email’s .eml file
- any additional attached documents
This item will not use the project email. The “Sent from” and “Sent to” information will remain the same as in Outlook.
Tip
To quickly reply to or forward an email in the Activity Feed, click the caret next to the .eml file and select one of the Send Email options.
Saved Email Indicator
Once an email has been saved or sent to Filevine, users will see an Attached to Filevine category tag on that email.
Permission Required
To display this category tag in Outlook, an IT administrator must grant permission. To learn more, read the Enable the Indicator section below.
When email threads are collapsed, the tag displays for the entire thread. When expanded, the tag displays only for the specific emails that have been saved.
This category tag will be visible to the user who saved the email, along with any user who is all of the following:
- signed in to the Outlook add-in
- a member of the same Filevine Org
- a recipient (To or CC) of the saved email thread
The category tag will not display for emails that:
- were saved to Filevine before April 16, 2026
- were sent to Filevine via the project or mailroom email instead of the add-in
- are part of a delegated mailbox
Enable the Indicator
To display the category tag, an IT administrator must follow the steps in the Outlook Add-in: IT Admin Guide to grant the required permission. Granting this permission is a one-time action that encompasses all users in your organization.
Note
Depending on the size of your organization, the permission may take some time to cascade to all users. Allow at least 24 hours before contacting support.
Alternatively, users can click the vertical ellipsis ⋮ along the top of the add-in and select Enable Inbox Indicator.
This action will send the following request to the organization’s Microsoft administrator. They can select Consent on behalf of your organization, and then click Accept, to grant the permission for all users.
Send Emails
To send an Outlook email to the Filevine project while composing it, follow these steps.
Step 1: Select Project and Recipients
While composing the email in Outlook, search for and select the desired project in the add-in.
You can then use the add-in to add project contacts as recipients to the email. To add the main project contact, find and select them underneath the project name at the top. Click To, CC, or BCC to add them as a recipient.
To add other project contacts as recipients, select the Contacts tab, then find and select the desired contact. Click To, CC, or BCC to add them as a recipient.
Step 2: Attach Filevine Documents
Once you’ve added recipients from the project, compose the email subject and message in Outlook.
You can attach files from your device as usual, or attach documents from the Filevine project’s Docs section. Under the “My Recent Docs” header, you’ll see up to five recently viewed or edited project documents. Select a document from this list to attach it to the email.
To attach a project document outside of this list, click Attach Filevine Documents.
You’ll see a list of all folders and documents in that project. Search for the desired document(s), or click through the folder structure to find them. To preview a document, click the eye icon next to it. To attach a document to the email, select it.
When you’re finished, click the project name at the top to return to the project snapshot view.
Step 3: Save Attachments to Filevine
After adding the desired attachments, you can then choose which attachments to include when sending the email item to Filevine. Underneath the Attach Filevine Documents button, the email’s attachments are listed.
You can select attachments to send them to the project’s Docs section, or unselect to send them to the email’s recipients only.
The following attachments are selected by default:
- the email’s .eml file
- any attached files from your device
The following attachments are unselected by default:
- any attached Filevine documents (excluded because they are already in Filevine)
- any inline images, like email signature images
To edit an attached file’s name, click the pencil icon. Enter the desired name, and then click the save icon.
In the Bulk Destination Picker, choose the desired folder destination for the attached files. To override this destination for individual files, select the folder name underneath the attachment and select the desired folder for that file.
Note
Files sent from the Outlook Add-In are considered “uploaded by” the email’s sender, provided that the sender is a user in Filevine. If the email sender is not a user, the file is uploaded by “Filevine system.”
Step 4: Add a Comment or Assign a Task (Optional)
In the “Add a comment or task” field at the bottom, you have the option to add an internal comment to include with the email item in Filevine. You can also use the @ sign to assign a task to yourself or another team member.
In Filevine, the comment above will display as a reply to the activity item:
Step 5: Use the Add-In to Send
When you’re finished composing the email, attaching files, and choosing the destination for those attachments in Filevine, click the Send Email button in the add-in. This action will send the email to the recipient(s) and send an email item to the project’s Activity Feed.
Save Existing Emails
To save an existing Outlook email to the Filevine project, follow these steps.
Step 1: Select Project
While viewing the email you sent or received in Outlook, navigate to the desired project in the add-in.
Step 2: Select or Unselect Attachments
In the Documents tab of the selected project, the email’s attachments are listed.
The email's .eml file and file attachments will be selected by default. Any inline images, like email signature images, will be unselected. Select or unselect files to respectively include or exclude them when sending the email to the project.
To edit an attached file’s name, click the pencil icon. Enter the desired name, and then click the save icon.
In the Bulk Destination Picker, choose the desired folder destination for the attached files. To override this destination for individual files, select the folder name underneath the attachment and select the desired folder for that file.
Note
Files sent from the Outlook Add-In are considered “uploaded by” the email’s sender, provided that the sender is a user in Filevine. If the email sender is not a user, the file is uploaded by “Filevine system.”
Step 3: Add a Comment or Assign a Task (Optional)
In the “Add a comment or task” field at the bottom, you have the option to add an internal comment to include with the email item in Filevine. You can also use the @ sign to assign a task to yourself or another team member.
In Filevine, the comment above will display as a reply to the activity item:
Step 4: Save to Filevine
When you’re finished choosing attachments and their destinations, click Save to Filevine. This action will send the email to the project’s Activity Feed.
Once an Outlook email has been saved to Filevine, the add-in will auto-select the associated project when the email is open. The Documents tab will display any comments on the item, with the option to add additional comments if desired.
To view the attachment(s) that were saved to Filevine, select All Documents.
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